Privacy Policy
Privacy Policy
At smiie.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or create an account.
Order Information: Details about the products you purchase, including custom designs and preferences.
Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
Communication Data: Records of your interactions with us, such as emails, chat messages, or customer support inquiries.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders, including shipping and delivery.
To communicate with you about your order, account, or inquiries.
To improve our website, products, and services based on your feedback and usage patterns.
To send you promotional offers, newsletters, or updates (if you have opted in).
To comply with legal obligations and protect against fraud or unauthorized transactions.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Trusted partners who assist us with payment processing, shipping, marketing, or website operations.
Legal Authorities: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more details, please refer to our Cookie Policy.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the information we hold about you.
Correction: Update or correct inaccurate or incomplete data.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: hello@smiie.com
Thank you for trusting smiie.com with your personal information. We are committed to maintaining your privacy and providing a safe and enjoyable experience.